Heapsowins is an RTG (“Real Time Gaming”) online casino that offers RTG’s entire catalog of slot and table games in a modern and clean interface. In addition, the casino offers a large set of bonuses, including more than 3 weekly re-load bonuses and daily free spins.
Pros / Cons
- Simple and Clean Website Design
- 24/7 Live Chat Support
- Cryptocurrency Deposits are Accepted
- No license
- Live dealer games are not available
- Slow payouts
Game Selection
Heapsowins features Real Time Gaming’s entire catalog of several hundred slot games. The casino does not offer games from other providers. You can access the game catalog from the “Games” section in the left-hand navigation menu. The catalog is divided into 6 sections: In “Our Popular Picks,” you will find a hand-picked selection of the best RTG games; in the “Video Slots” section, you will find RTG’s entire collection of slot games; in “Card Games,” you will find a small selection of card games, including blackjack, poker, and a few others; and the “Specialty Games” section, you will find a few fun mini-games to give a try; in the “Jackpot” section, you will have a chance to win one of RTG’s progressive jackpots running into the hundreds of thousands of dollars; and in the “All Games” section, you can scroll through RTG’s entire catalog of casino games. The games can be sorted by features and themes, so you can quickly find a game you will enjoy.
Deposit and Withdrawals
Deposits at Heapsowins can be made using VISA and MasterCard credit and debit card, Neosurf, eZeeWallet, and Bitcoin. To make a deposit, click on the “Cashier/Deposit Now” button in the header. On your first deposit at the casino, you will first need to complete the requested information and fill in all your account details before you can make a deposit. You can only make deposits to your account with payment methods registered in your name. The deposited funds will be transferred to your account instantly and you will be able to start playing immediately.
If you wish to request a refund, you can only do son within the first 24 hours of your deposit and only if you have not used any of yoru deposit funds to play at the casino. After 24 hours and after you have used the deposit funds, refunds cannot be accepted. If you wish to request a deposit, contact the casino’s customer support. They will review your request and decide if the deposit will be issued. Keep in mind that the casino is not obliged to issue deposits and the decision of whether to issue a deposit lies entirely with them. If they decide to issue a deposit, they will issue it back to the same payment method that you used for your deposit. A deposit can only be issued if you have a verified account.
Withdrawals will in general be issued to the same payment method you used to make your deposit. Before a withdrawal can be issued, you need to have a verified account. To verify your account, you need to have completed all the information in your profile page and submitted all the required documents. See the “Verification Documents” section for more information on the documents you will need to submit. If you have verified your account, you can request a withdrawal from the “Withdrawal” section of the cashier. The minimum withdrawal is USD 100. You withdrawal will be processed within 3 banking days.
Customer Support
Heapsowins customer support agents are available 24/7 via live chat and email. Live Chat will only be available once you are registered and logged in the casino. If logged in, you can start a new live chat session from the button in the lower-left corner of the page or from the link in the “Contact Us” page. Alternatively, if you are still not registered at the casino, you can contact them via e-mail at support@heapsowins.com.
For basic queries, you might want to visit the casino’s FAQ page. The page can be accessed from the footer and includes answers to many questions including deposits and withdrawals, account options, registrations, and more.
Layout and Navigation
Hepasowins Casino features a clean and intuitive interface that is very easy to use and navigate. Most of the functionality, including accessing the game catalog, the promotions page, the FAQ and customer support, and much else, can be found in the left-hand navigation menu. You can make a deposit from the button in the upper-right corner of the page. Additional functionality, including the terms and conditions, payment methods, and more, is accessible from the page footer. We did not experience any issues with the interface in our testing.
Mobile Casino
The casino does not feature a dedicated mobile app for either Android or iOS, the casino’s website, as well as the entire RTG game catalog, have been optimized for mobile and will run without any problems on any modern device. The mobile website has all the functionality of the desktop version and features the exact same games.